FREQUENTLY ASKED QUESTIONS

I'm a retail customer and I want to see a list of your products.
We're sorry, but our e-shop is intended to be used by retailers only.

I'm already a customer of Panino. How do I register for the wholesale e-shop?
Please follow this link and fill out our registration form. Within 2 working days you will receive an e-mail confirming your registration. Afterwards you will be able to use the log in details you provided to enter our e-shop.

I'm not currently a customer of Panino but I want to register for your e-shop.
Please follow the registration process detailed in the previous question. A representative of Panino will contact you by telephone to assist you with your registration. It is important to note that the telephone number you provide in our registration form must be valid and active.

How do i fill out the "Registration Form"?
All starred (*) fields must be filled in for a registration to be processed. Non-starred fields are optional. Please use only CAPITAL characters when filling out all data fields, with the exception of the e-mail address field. Caution: The data provided will be used to invoice any orders made. As such, it is important that they are valid and up to date.

What are my "Log in details"?
Your log-in details are: E-mail: Please fill out a valid and active e-mail address. All correspondence relating to orders or account management matters will be conducted using this address. Password: Please fill out a password of your choice. This password may contain printable letters and numbers in any combination. Please keep a note of this password as it will be required at any time you wish to log in to our e-shop.
Make sure you've checked the "I have read, understood and agree to the terms and conditions" check box to ensure your registration will be processed.

What are your "e-mail newsletters" and why should I choose to receive them?
Panino constantly strives to improve the services we offer to our partners. As such, our e-mail newsletters allow us to inform you directly of our new product collections and special offers. In addition, we will also notify you of any trade show we participate in. If you wish to receive our e-mail newsletters, please check the appropriate check box in our registration form.

I have a question that is not listed here.
In case you have any questions or concerns not addressed by this site please call us at +30-22940-24032 from Monday to Friday between the hours of 08:00 and 15:00 EET (GMT +2:00). Do not hesitate to contact us and one of our representatives will assist you with any problems or questions you might have.